Customers hoping to get free delivery on items under R450 from Takealot are in for a shock. It seems that South African’s number one online eCommerce site has increased its shipping pricing, which now includes a R450 minimum order to qualify for free shipping.
South African consumers took to Twitter to express their disapproval of Takealot’s increase in shipping and delivery rates.
If you’re thinking of ordering a Blu-ray or two, you might want to add a few more products to your cart before checking out.
R450 is nearly double the previous minimum, which allowed consumers to buy smaller items at a decent price without the worry of shipping costs. Along with the minimum increase, Takealot also recently increased shipping costs from R30 to R60 and removed the free shipping on all items (no minimum required) on its mobile app.
“Making this change allows us to keep our prices low, delivery charges the same and keeps our delivery options competitive with other South African online stores,” Takealot told MyBroadband.
— Kaveshan Chetty (@KaveshanChetty) March 8, 2017
So @TAKEALOT cancels free delivery on any app purchases and bumped the minimum order for free delivery from R250 to R450. Time to move on
— Hussain Dewan (@HussainD1) March 8, 2017
@TAKEALOT hi there, since when is the minimum spend 450 for free delivery. This is unacceptable. just out of the blue, such changes pop up.
— ♣♧Rameez Lalloo♧♣ (@cyberjabber) March 7, 2017